Frequently Asked Questions

What should I wear to a concert?

We encourage our patrons to wear what makes them feel comfortable. You are welcome to dress to impress or wear jeans and a t-shirt.

Due to the concert times being in the evening and the air conditioning in the venue, we recommend wearing layers or/and avoiding flip flops if you are sensitive to possibly getting cold.

What time should I arrive to a concert?

If interested in attending our 6:30 PM Pre-Concert Conversations, hosted by ABC10 anchor Lora Painter, we recommend arriving at 6:15 PM, when doors open. Pre-Concert Conversation seating is open, first come first serve.

If arriving after the 6:30 PM Pre-Concert Conversation, we recommend arriving at 7:00 PM for evening concerts, giving you ample time to find your seats, locate restrooms, and purchase drinks before the 7:30 PM start time.

PLEASE NOTE: Operas do not include the 6:30 PM Pre-Concert Conversation.

Doors will open at 6:30 for Operas.

Is there an age limit?

All concerts are open to ALL ages.

Do I need a ticket?

Yes, all people attending need to have a ticket of their own to be admitted.

Valid tickets must be purchased through the SP&O Box Office, the SAFE Credit Union Performing Arts Center Box Office, or Ticketmaster. Be cautious of fraudulent tickets from invalid third-party providers. Make sure to check the URL/Website you are purchasing from.

If purchased through SP&O, a physical ticket will be mailed to you or held for pick up at Will-Call, we are also now offering a Print-At-Home ticket option, that can be printed or scanned directly from your phone! Re-printing of physical tickets is available in circumstances of lost, stolen, or damaged tickets.

If purchased through Ticketmaster, a digital ticket is provided in your digital Ticketmaster account, available to access on web or on the mobile app. This ticket will not be sent to your email- you must log in to your Ticketmaster account, or call the SAFE Credit Union Performing Arts Center Box Office for more assistance.

Do you offer refunds?

All single ticket sales are final.

Exchanges, Ticket Donation, or Refunds are only available to season subscribers.

Does the SAFE Credit Union Performing Arts Center provide coat check?

SAFE PAC does not provide coat check.

Is photo or recording permitted?

To minimize distractions for other guests and performers, no Flash photo or video recording is permitted. We ask that you respect this policy, and the experience of the patrons surrounding you in the venue during the performance.

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