As a Sacramento Philharmonic & Opera subscriber, we want to try to make sure your season experience goes smoothly. To this end, we’ve put together some useful information:

Patron Services

*We are available to answer your questions at 916.808.2000, Monday through Friday during business hours

*Accepted methods of payment: Visa, MasterCard, American Express, and Discover

*Lost and Found: If you left something behind at one of our concerts, please call the Community Center Theater at 916.808.5181 for assistance

Ticket Services

*Unable to attend one of the concerts in a series? There are several options for subscribers:

 

  1. You may simply give your tickets to a friend or family member

 

  1. You may donate your tickets back to us, so we can resell them. Your ticket donation will count as a monetary, tax-deductible donation. Ticket donations must be made at least 24 hours prior to a concert. We cannot accept ticket donations at the Box Office window. If you would like to donate your tickets back to us, please call 916.808.2000

3. You may simply transfer the tickets from the concert you are unable to attend onto another concert, thereby doubling up the number of tickets, so you can bring friends or family. Please call 916.808.2000 if you’d like to transfer your tickets

*Lost or misplaced your tickets? Simply call our office at 916.808.2000 and we will reprint and mail them for you. You may also stop at the subscriber window at the Box Office the evening of a concert and we’ll reprint your tickets

*If a member of your party is arriving late, you may leave the patron’s ticket at Will Call beginning 30 minutes prior to a concert, per Community Center Theater policy

Seat Upgrades

Want to upgrade your seats? If you’d like to move your seats, please call us at 916.808.2000. We will make every effort to meet your request. However, please note that certain sections have little flexibility, such as the Grand Tier Boxes. If we can’t immediately move your seats, we can include your name on a wait list and notify you of any openings.